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Cookies Policy

This Cookies Policy explains how Winmate88 uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any applicable website terms. By continuing to browse our website, you acknowledge that cookies may be used as described below. Where required, we will request your consent before placing non-essential cookies on your device.

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1. What are cookies?

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other internet-connected device when you visit a website. They allow a website to recognise a device, remember certain information and provide a more consistent experience. Cookies do not usually identify you by name on their own, but information associated with them may be linked with other information we hold about you.

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We may also use related technologies, including pixels, tags, scripts, software development kits, local storage and similar tools. In this policy, we use the term cookies to refer to cookies and these related technologies unless the context indicates otherwise.

Cookies can be set by Winmate88, which are known as first-party cookies, or by other organisations that provide services used on our website, which are known as third-party cookies. The use of third-party technologies is subject to the relevant provider’s own terms and privacy information.

2. How we use cookies

Winmate88 may use cookies for a range of legitimate business and operational purposes. The exact cookies used may change as our website, technology and services develop. Cookies may help us to:

  • Make the website function correctly and allow you to move between pages.
  • Remember settings, preferences and choices made during a visit.
  • Support account access, authentication and session management where relevant.
  • Help maintain the security, stability and integrity of the website and related services.
  • Detect unusual activity, misuse, fraud attempts and potential security risks.
  • Understand how visitors use our website, including which pages are visited and how features perform.
  • Monitor website performance and identify technical errors or areas for improvement.
  • Provide content and communications that are more relevant to visitors, where permitted.
  • Measure the effectiveness of campaigns, promotions or other marketing activity.
  • Produce aggregated reports and statistical information for internal analysis.

Cookies may also help us apply responsible gambling and compliance processes, such as recognising a device or session for security, access control or risk-management purposes. These technologies do not replace account checks, identity checks or other controls that may be required under applicable law or our terms.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, secure areas, account sessions, fraud prevention, load balancing, consent settings and other essential operations. Because the website may not work properly without them, they generally cannot be disabled through a standard cookie preference tool. You may still be able to block them through your browser, although doing so may prevent some features from operating.

Functional or preference cookies

These cookies remember choices you make, such as language, display preferences or other settings. They are designed to make future visits more convenient and may reduce the need to repeat the same choices. If you decline these cookies, some personalised settings may not be retained.

Analytics and performance cookies

These cookies help us understand website traffic, usage patterns and technical performance. They may show us how visitors arrive at the website, which pages are useful and where errors occur. The information is generally assessed in an aggregated or pseudonymised form where practicable. We use these insights to maintain and improve the website and its services.

Advertising and measurement cookies

Where permitted, advertising or measurement cookies may be used to understand interactions with marketing content, limit repeated advertising and assess campaign performance. These cookies may be placed by us or by selected service providers. We will use consent mechanisms where required by applicable privacy or electronic communications rules.

Security and compliance cookies

Some cookies and similar technologies help protect the website, accounts and users. They may assist with detecting automated activity, preventing abuse, supporting investigations and meeting legal or regulatory obligations. These technologies may operate even when optional analytics or marketing cookies are declined.

4. Third-party services and information sharing

We may use third-party providers to host, secure, analyse, maintain or support parts of our website and services. These providers may place or access cookies on our behalf, or may process information collected through their own technologies. We select providers with regard to appropriate privacy and security considerations, but third-party services are not controlled entirely by Winmate88.

Information collected through cookies may include an internet protocol address, browser type, device information, operating system, approximate location, referral information, pages viewed, actions taken, timestamps and technical identifiers. Depending on the technology and the service involved, this information may be combined with information from other interactions or devices. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Third-party providers may operate in Australia or other countries. If personal information is disclosed overseas, we will manage that information in accordance with applicable law and our Privacy Policy. We do not use cookies to collect sensitive information unless there is a lawful basis and an appropriate reason to do so.

6. Retention, updates and questions

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain for a set period or until they are deleted. The retention period depends on the purpose of the cookie, technical requirements, provider settings and applicable legal obligations. We review cookie information and technologies from time to time to ensure they remain appropriate.

We may update this Cookies Policy when our website, services, technology, legal obligations or cookie practices change. The latest version will be made available on this page, together with its effective date where appropriate. We encourage you to review this policy periodically so that you understand how cookies are used.

If you have a question about this policy, want to request information about how your personal information is handled, or wish to raise a privacy concern, please use the contact or support options made available on the Winmate88 website. We will handle requests in accordance with applicable law, our Privacy Policy and any identity or security checks that may be reasonably required.